You will be asked to leave if you breach the following conditions, and your session will not be refunded.

Medical and age restrictions

• Consult a medical doctor if you have health problems such as heart disease or poor blood pressure. The minimum age for use is 18.

Hygeine & safety

• Shower with soap before entering and use a towel to sit on at all times to avoid being burnt.

Behaviours

• Maintain a respectful atmosphere. No drinking alcoholic beverages, vaping, smoking or using essential oils or lotions in the sauna. No diving into the plunge pool.

Stove usage

• Gently pour only the provided water over the hot rocks on the sauna stove.

• Do not stoke the fire yourself.

Session time

• We’re generally pretty lenient on session times, depending on other bookings during the day. But you will be prompted to leave 75 minutes into your 1 hr session to allow enough time for cleaning.

Cancellation Policy

• For cancellations made within 24 hours of the booking date, no refunds will be issued.

• For all other cancellations, a full refund will be issued, minus transaction fees. (2%~)